Privacy Policy

Introduction

This Privacy Policy explains how the Gayns app, operated by GAYNS LTD (a UK-based company), collects, uses, and protects your personal data when you use the app. By using the Gayns app, you agree to the practices outlined in this policy.

Who We Are

Gayns is operated by:

GAYNS LTD
Registered in the United Kingdom

If you have any privacy-related questions, you can contact us at: hey@gayns.co.

What Data We Collect

When you sign up (via Google or Apple ID), we collect:

• Your name
• Your email address

When you complete your profile, we may collect:

• Name
• Age (via date of birth)
• Pronouns
• Occupation
• Profile photo
• Social media links (e.g. Instagram, LinkedIn)

When you use the app, we collect:

• Events you RSVP to and attend
• Your messages in community chats and DMs
• Analytics data via Mixpanel (app usage behaviour)

We do not collect:

• Health data
• Payment card details (payments are processed securely via Stripe and Apple)

How We Use Your Data

We use your data to:

• Set up and manage your account
• Display your profile and RSVP status for events
• Enable community chat and messaging features
• Improve the app experience through analytics (via Mixpanel)
• Process payments for paid events and subscriptions (via Stripe and Apple)
• Moderate content and maintain a safe community space

Sharing Your Data

We only share your data with trusted third-party providers who help us operate the app, including:

• Apple and Google (for authentication)
• Stripe (for payment processing)
• Mixpanel (for app analytics)
• Hosting and infrastructure providers

These partners process data on our behalf under strict confidentiality and security obligations. We do not sell your personal data to third parties.

Data Storage & Security

We store your data securely using industry-standard security measures. Access to your data is restricted to authorised personnel and service providers who need it to operate the service.

Community messages and content may be monitored or reviewed for safety, moderation, and to enforce our community standards.

Your Rights

Under UK GDPR and other applicable laws, you may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to certain types of processing
• Withdraw consent where processing is based on consent
• Request data portability in certain circumstances

To make a request, contact us at hey@gayns.co.

Account Deletion

You can delete your account and personal data from within the app at any time. This will permanently erase your profile and associated personal data. Some limited data (such as anonymised analytics or legally required records) may be retained where required by law.

Age Restriction

You must be 18 years or older to use the Gayns app. We do not knowingly collect data from anyone under 18. If we become aware that a user is under 18, we may delete the account and associated data.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you in the app or by email where appropriate. Continued use of the app after changes are published means you accept the updated policy.